AI Voice Agent
Every call answered.
Every request completed.
An AI voice agent that listens, understands and gets things done — from the first hello to a confirmed appointment.
I'd like to book a consultation.
Of course. I can offer an appointment at 16:00.
That works for me.
Your appointment is confirmed. I'll send the details by SMS.
Does my policy cover a consultation?
I'll check your policy and its coverage limits.
What would I need to pay?
I can explain the coverage and co-payment from your policy.
I'd like to speak to a person.
Certainly. I'll pass your request to an operator.
Will I need to explain it again?
I'll share this conversation and your details with the operator.
- 01
Listen
Natural speech, in your customer's language
- 02
Understand
Identify the request and check the context
- 03
Act
Book, answer or connect to your team
Human hand-off with the full context
Built for real conversations
A call-centre operator that never puts anyone on hold
The AI Voice Agent answers incoming calls, holds a natural conversation, identifies the caller, checks their coverage and books doctor appointments — all in real time and in sync with your core system.
- Inbound phone calls
- Policy & coverage data
- Clinic schedules
- FAQ knowledge base
Capabilities
What's inside
Natural conversation
Low-latency speech, interruptions handled, no menu trees.
Caller identification
Verifies the insured person against policy data.
Appointment booking
Finds availability across partner clinics and confirms by SMS.
Coverage questions
Answers what is covered, limits and co-payments from the policy.
Warm hand-off
Transfers to a human operator with a full transcript and context.
Analytics
Call reasons, resolution rates and sentiment in one dashboard.
Integration
Connected to your core system
Connects to your telephony (SIP/PBX or cloud provider), the policy system for coverage checks and clinic scheduling systems for bookings. Every interaction is written back to the customer's record.
Industries
Where it's used
Insurance
Medical claims decided in minutes, vehicle damage priced from photos, calls answered 24/7.
Learn moreClinics & healthcare
Records read into the clinic system without retyping; appointments booked by phone 24/7.
Learn moreRetail & e-commerce
Supplier invoices matched to orders, returns assessed from photos, order calls answered 24/7.
Learn moreHR
CVs matched to vacancies in minutes, employee documents digitised, screening calls by voice.
Learn moreBook a Demo
Hear the AI Voice Agent handle your calls
In a 30-minute session we play through your typical call scenarios with the AI Voice Agent and map the integration with your telephony and core system.